Terms and Conditions

Last updated: 1/7/24

DOT RX (“DOTRX”, “we”, “us” or “our”) owns and operates www.dot-rx.com (the “Site”) that links to these “Terms and Conditions.” You should also review our Privacy Policy as well. The Terms and Conditions describe your rights and responsibilities with regard to the use of all DOTRX Web Sites and all content and services contained therein.

On our Site, we provide an internet-based technology platform (the “Portal”) that is officially licensed from a third-party (the Portal and Site are collectively referred to as the “Web Site”). The Portal allows individuals to share their health history and connect with healthcare professionals (“Providers”) for various medical and healthcare services. These services include, but are not limited to, the diagnosis and treatment of specific medical conditions (“Services”).

1. ACCEPTANCE OF TERMS AND CONDITIONS

You agree to these Terms and Conditions of use by accessing or using the Web Site, registering for Services offered on the Web Site or by accepting, purchasing, uploading, submitting or downloading any information or content from or to the Web Site. Your electronic actions hold the same legal weight as a written signature. Unless otherwise expressly provided on the Web Site, if you would like to purchase the Services offered on this Web Site, your purchase will be governed by the terms of these Terms and Conditions. IF YOU DO NOT AGREE TO THE “TERMS AND CONDITIONS”, INCLUDING, BUT NOT LIMITED TO THE BINDING ARBITRATION AND WAIVER OF CLASS ACTION RIGHTS DETAILED IN SECTION 13, DO NOT USE THE WEB SITE. These Terms and Conditions constitute a legal agreement between you and DOTRX and shall apply to your use of the Web Site and the Services even after termination. If, for any reason, we believe that you have not complied with these Terms and Conditions or have engaged in improper conduct, DOTRX, may, at its sole discretion and without liability, immediately and without prior notice, permanently terminate or temporarily suspend access to the Services. You also agree to receive disclosures, messages, notices, and other communications from DOTRX, affiliates, and affiliated professional entities via your designated mobile phone and email account. If you disagree with any of these Terms and Conditions or our Privacy Policy, you may not continue using the Web Site.

You acknowledge and agree that the Web Site and Portal are designed to enable the following: (i) administrative support for scheduling and payment for Services; (ii) the development and collection of healthcare records and information to be used in Provider encounters and communications; (iii) administrative support for coordinating optional fulfillment and payment for prescription medications ordered or prescribed by medical Providers performing Services.

You understand that the Web Site collects certain personal and medical information (“Information”) from you which will allow affiliated medical Providers to assess whether a prescription or diagnostic test may be appropriate for you. You grant consent for us to send and disclose this Information to affiliated Providers for assessment. In their independent professional judgment the Provider will decide whether to prescribe medication, and/or recommend another treatment. You further understand and agree that DOTRX is not acting as a pharmacy, and you may be entering into a relationship with a third-party pharmacy. Therefore, you consent to our delivery of this Information to DOTRX affiliated and unaffiliated pharmacies, laboratories, and other diagnostic testing companies in order to allow for fulfillment and payment for prescribed medications and Services.

2. MODIFICATION OF THE TERMS AND CONDITIONS

DOTRX reserves the right, without prior notice and at its sole discretion, to modify or replace the Terms and Conditions and/or Services at any time or stop providing the Services and/or create usage limits for the Services. You shall be responsible for reviewing and becoming familiar with any such modifications. Use of the Web Site by you after notification constitutes your acceptance of the changes to the Terms and Conditions.

3. DEFINITIONS

In these Terms and Conditions, “You” or “User” refers to you as a user of the Web Site, and/or user or purchaser of Services.

4. ELIGIBILITY

You must be at least 18 years of age and no older than 75 to utilize the Web Site and the Services.

5. DISCLAIMERS/CONSENT

Every Provider offering Services through DOTRX is an independent healthcare professional. They are solely accountable for all the Services they provide to you. DOTRX does not practice medicine or any other licensed profession. Your use of the Web Site and engaging in Services by Providers is at your own risk. Each Provider is responsible for their Services and must comply with the requirements of their profession and license. DOTRX and third parties promoting or linking to the Web Site disclaims any liability for your reliance on any opinions or advice contained in this Web Site.

THE SERVICES PROVIDED BY PROVIDERS ARE FOR SPECIFIC NON-EMERGENCY MEDICAL CONDITIONS AND CONCERNS. IF YOU BELIEVE YOU ARE EXPERIENCING AN URGENT CONDITION OR MEDICAL EMERGENCY, PLEASE CONTACT 911 OR SEEK IN PERSON CARE AT AN URGENT CARE FACILITY OR EMERGENCY DEPARTMENT.

You understand that telehealth is a mode of delivering remote health care services via communication technologies (e.g., internet or cellphone) to facilitate diagnosis, consultation, treatment, education, care management, and self-management of a patient’s health care with licensed, certified, or registered healthcare Providers. You will be asked to provide details of your medical or health history, as well as personal health information. While Telehealth offers numerous benefits, like any medical procedure, in rare cases, it also comes with potential risks and you understand and agree to the following:

DOTRX uses third-party telehealth consultations, which are conducted through videoconferencing, telephonic, and asynchronous technology and your telehealth Provider will not be present in the room with you.

There are potential risks to the use of telehealth technology, including but not limited to, interruptions, delays, unauthorized access, and or other technical difficulties. You understand that either your Provider or you can discontinue the Telehealth appointment if the technical connections are not adequate for my visit.

Your Provider may decide that telehealth is not suitable for all your treatment needs and may choose not to provide Services.

You may seek an in-office visit rather than obtain care from a telehealth Provider, and are choosing to participate in a telehealth consultation with a DOTRX Provider.

While there may be a preferred pharmacy used, you have the ability to direct your prescription to any pharmacy of your choosing.

You should continue consulting with your primary care physician and other healthcare professionals as needed for any inquiries about general personal health, medical conditions, or drugs/medications. Additionally, seek their guidance before starting or stopping any course of treatment, drug, or medication.

To protect the confidentiality of your health information, you agree to undertake telehealth consultation and/or fill out your information in a private location, and you understand that your Provider will similarly be in a private location.

The care you receive from your Provider is not a substitute for other necessary personal medical treatments. It is important to seek emergency help or follow-up care as recommended by your Provider or when otherwise needed

In an emergency situation, you understand that the responsibility of your telehealth Provider may be to direct you to emergency medical services, such as an emergency room.

Your Provider may designate another in their practice to provide evaluation and/or follow-up treatment if they are unavailable.

There is no guarantee that you will be treated by a DOTRX Provider. As determined by the DOTRX Provider, care or specific treatments may not be appropriate for each patient. Each DOTRX Provider reserves the right to deny care for potential misuse of services or for any other reason if, in the professional judgment of the DOTRX Provider, the provision of services is not medically or ethically appropriate. There is no guarantee that you will be issued a prescription and that the decision of whether a prescription is appropriate will be made in the professional judgment of the DOTRX Provider.

You agree to sign agreement that you may not submit a claim for telemedicine services provided to Medicare, any other federal payor, or any state or private payor.

Please review the “Telehealth Informed Consent,” which provides more information. To receive Services, you must agree to the Telehealth Informed Consent regarding telehealth utilization. By utilizing the Services, you acknowledge and agree that DOTRX is a beneficiary of the Telehealth Consent Form and has the right to enforcement.

Links to Third-Party Products, Services, or Sites.

Any links to third-party products, services, or sites are subject to separate terms and conditions. DOTRX is not responsible for and will not have any liability regarding products and/or services you purchase from third party suppliers and any other third parties. Your purchase and use those third party products and/or services may be subject to the terms, conditions, and other agreements between you and the applicable third parties. You are responsible for reviewing and complying with them. Although DOTRX may recommend third-party sites, products or services, it is your responsibility to fully research such third parties before entering into any transaction or relationship with them.

6 PAYMENTS

You agree to pay all fees due for Services requested at the fees and pursuant to all payment terms presented to you when engaging in transactions. Prices are subject to change at any point in our sole discretion. You will see a prompt for your payment details, such as your credit card information and any promotional codes you may have. By entering your payment information and submitting your request, you authorize us, our affiliates, or our third-party payment processors to retain credit card information which will be kept on file to be used as a form of payment for fees incurred for co-pays, co-insurance, deductibles, late cancellations, missed appointments, returned checks, failed payments, past due account balances, fees associated with subsequent medical services, and/or Subscription Services (as defined below).

You understand and agree that you are responsible for all fees due to receive health care services and pharmacy services, including any fees charged by the health care organization(s) or provider(s) that provide services to you in connection with the Services. Your payments to DOTRX may include fees charged by the healthcare organization(s) or provider(s) for health care services and/or pharmacy services, which DOTRX collects on their behalf. Any health care services or pharmacy services not provided by an affiliated physician practice Provider or pharmacy network, or otherwise made available through the Services are not included in the payments collected by DOTRX and you may be separately charged by the applicable health care organization(s) and/or provider(s) for such services. In the event that your credit card expires or DOTRX, our affiliates, or our third-party payment processors are unable to process your payment, you may receive notice for you to provide an alternative payment method. DOTRX and/or the healthcare organization(s) and/or Provider(s) have no obligation to provide any health care services or pharmacy services unless and until full payment has been received and/or verified. You are responsible for keeping your payment information (such as credit card number and billing address) accurate and up to date at all times.

Certain products or services offered on the Services may be offered on a subscription basis (“Subscription Services”). For Subscription Services, your payment method will be automatically charged at regular intervals as described during the checkout process for the applicable Subscription Services. You may cancel a subscription at any time, and you will continue to have access to the Services through the end of your billing period.

7. ACCEPTABLE USE POLICY

Please read this Acceptable Use Policy (“policy”, “AUP”) carefully before using this Web Site and utilizing the Services operated and provided by DOTRX. The Web Site and Services provided by DOTRX may only be used for lawful purposes. You agree to comply with all applicable laws, rules, and regulations in connection with your use of the Services. Any material or conduct that in our judgment violates this AUP in any manner may result in suspension or termination of the Services or removal of the user’s account with or without notice. We reserve the right to change this AUP at any given time, of which you will be promptly updated. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page.

Prohibited Use

You may not use the Web Site or Services to publish content or engage in activity that is illegal under applicable law, that is harmful to others, or that would subject DOTRX to liability, including, without limitation, in connection with any of the following, each of which is prohibited under this AUP:

-Violating any of the Terms and Conditions.

-Falsifying personal information required to register as a User.

-Abusing the Web Site in any way.

-Systematically or automatically collecting data from this Web Site.

-Sharing private and proprietary information from online courses or consultations with anyone else.

-Distributing computer viruses, worms, trojan horses or other malicious code that may cause damage to someone else’s computer or DOTRX systems.

-Engaging in any type of financial fraud or unauthorized use of credit instruments.

-Participating in any illegal or fraudulent activity, including, but not limited to, money laundering, identity theft or phishing.

-Threatening, stalking, harassing, or harming any User or third party

Enforcement

Your Services may be suspended or terminated with or without notice upon any violation of this AUP. Any violations may result in the immediate suspension or termination of your account.

Reporting violations

To report a violation of this policy, please contact us at the Contact Us Section of this Web Site.

 

8. INTELLECTUAL PROPERTY

Copyrights

This Site is owned and operated by DOTRX Unless otherwise specified, all materials appearing on our Web Site, including the text, Web Site design, graphics, logos, icons and images, as well as the selection, assembly and arrangement thereof, are the sole property of DOT RX© 2023, ALL RIGHTS RESERVED. All audio and video clips have been licensed to DOTRX or are the sole property of DOTRX or and are the sole property of their respective licensors. The content and software on our Web Site is the property of and/or its licensors and is protected by U.S. and international copyright laws. You may view, download, print and retain a copy of pages of any of our Web Site only for your own personal use. Except as expressly provided above, you may not use, download, upload, copy, print, display, perform, reproduce, republish, license, post, transmit or distribute any information from any of our Web Site in whole or in part without our prior written permission. All rights not expressly granted herein are reserved. We post legal notices and various credits on pages of this Web Site. If you duplicate, publish or otherwise distribute material from the Web Site, you may not remove these notices or credits or any additional information accompanying such notices and credits.

Trademarks

You are prohibited from using any of the marks or logos appearing throughout the Web Site without permission from us, except as permitted by applicable law. In order to maintain the value of these marks, it is important that they are used correctly. DOTRX may provide pre-approved images and logos for Expert Advisor use on platforms DOTRX, in its sole discretion deems acceptable (Expert Advisor websites, social media, etc.).

 

9. INDEMIFICATION

You agree to indemnify, defend, and hold harmless DOTRX and DOTRX Providers and each of their respective officers, members, parents, subsidiaries, affiliates, employees, directors, shareholders, members, agents, partners, vendors, and licensors (each, a “DOTRX Party,” and collectively, “DOTRX Parties”) from and against any and all claims, costs, proceedings, demands, losses, damages, judgements, awards and expenses (including reasonable costs and attorneys’ fees) of any kind or nature arising from, out of, in connection with, or relating to: (a) use of our Web Site and/or Services; and/or (b) these Terms and Conditions. You agree to reasonably cooperate with DOTRX in connection with any claim. DOTRX may select counsel for and control the defense of any claim that you are indemnifying DOTRX for. In no event shall you compromise or settle any such matter without the prior consent of DOTRX, which shall not be bound by any such compromise or settlement absent its prior consent.

 

10. DISCLAIMER OF WARRANTIES

EXCEPT AS EXPRESSLY STATED HEREIN OR PROVIDED FOR IN WRITING IN THE PACKAGE YOU RECEIVE, WE EXPRESSLY DISCLAIM ALL REPRESENTATIONS, GUARANTEES, WARRANTIES, EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT TO PRODUCTS SOLD, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you. You may have other rights which vary from jurisdiction to jurisdiction.

 

11. LIMITATION OF LIABILITY

OUR SOLE MAXIMUM LIABILITY WILL NOT BE MORE THAN TO REFUND THE PURCHASE PRICE OR TO REPLACE AND DELIVER EQUIVALENT PRODUCT ITEMS, AS APPROPRIATE, AS SOON AS REASONABLY POSSIBLE. THE APPLICABLE GUARANTEE MUST BE BROUGHT WITHIN THE ALLOTTED TIME SUPPLIED DEPENDING ON THE PACKAGE OF PRODUCT YOU HAVE PURCHASED AFTER DELIVERY OR WE SHALL NOT BE LIABLE AND YOU WILL HAVE WAIVED ANY AND ALL RELATED CLAIMS.

YOU AGREE THAT, EXCEPT AS EXPLICITLY SET FORTH HEREIN, DOTRX, ITS DIRECTORS, OFFICERS, MANAGERS, EMPLOYEES OR OTHER REPRESENTATIVES SHALL NOT BE LIABLE FOR DAMAGES RELATED TO PRODUCTS SOLD OR THE OPERATION, CONTENT OR USE OF OUR SITES. YOU AGREE THAT THIS LIMITATION OF LIABILITY IS COMPREHENSIVE AND APPLIES TO ALL DAMAGES OF ANY KIND, INCLUDING WITHOUT LIMITATION DIRECT, INDIRECT, COMPENSATORY, SPECIAL, INCIDENTAL, PUNITIVE AND CONSEQUENTIAL DAMAGES, WHETHER IN AN ACTION IN CONTRACT OR TORT, RELATED TO OUR PRODUCTS OR YOUR ACCESS TO, AND USE OF, OUR SITE OR ANY OTHER HYPER-LINKED THIRD PARTY WEB SITE, EVEN IF WE HAVE BEEN ADVISED OF, OR ARE AWARE OF, THE POSSIBILITY OF SUCH DAMAGES.

Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you. You may have other rights which vary from jurisdiction to jurisdiction.

 

12. APPLICABLE LAW

You agree that any legal action brought against us shall be governed by the laws of the Commonwealth of Massachusetts, without regard to conflict of law principles. You agree that the sole jurisdiction and venue for any dispute arising from your use of our Web Sites shall be in Essex County, Massachusetts. Those who choose to access our Web Site from outside the United States do so on their own initiative and are responsible for compliance with local laws. If any provision within the Terms and Conditions is held to be invalid or unenforceable, such provision shall be struck and all remaining provisions shall be enforced.

 

13. MANDATORY DISPUTE RESOLUTION

PLEASE READ THIS SECTION CAREFULLY – IT MAY SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT

If a dispute does arise between you and us, our goal is to provide you with a neutral and cost effective means of resolving the dispute quickly. Accordingly, you and we agree that we shall resolve any action, claim or controversy at law or equity (a “Claim”) that arises out of your use of the Web Site and/or Services, or in connection with these Terms and Conditions in accordance with one of the subsections below or as otherwise mutually agreed by the parties in writing. Before resorting to these alternatives, we strongly encourage you to first contact us directly to seek a resolution by contacting customer service, since most customer concerns can be resolved quickly to our players satisfaction in this manner.

Any Claim shall be resolved via binding arbitration initiated through the American Arbitration Association (“AAA”). The arbitration will be governed by the Commercial Arbitration Rules and the Supplementary Procedures for Consumer Related Disputes (collectively, “AAA Rules”) of the American Arbitration Association (“AAA”), as modified by this Agreement, and will be administered by the AAA. The AAA Rules are available online at www.adr.org or by calling the AAA at 1-800-778-7879. AAA and the parties must comply with the following rules:

The arbitrator shall have exclusive authority to resolve all disputes arising out of or relating to the formation, enforceability, or interpretation of these Terms and Conditions, including, but not limited to whether a claim is subject to arbitration or any claim that all or any part of these Terms are void or voidable, or. The arbitrator shall be empowered to grant whatever relief would be available in a court under law or in equity in the courts of the Commonwealth of Massachusetts. The arbitrator’s award shall be written, and binding on the parties and may be entered as a judgment in any court of competent jurisdiction. This arbitration provision shall survive termination of this Agreement.

YOU UNDERSTAND AND AGREE THAT, BY ENTERING INTO THESE TERMS, YOU AND DOTRX ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION WITH RESPECT TO THE CLAIMS COVERED BY THIS MANDATORY ARBITRATION PROVISION. YOU AND DOTRX AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

Improperly Filed Claims

All Claims you bring against us must be resolved in accordance with this “Dispute Resolution” section. All Claims filed or brought contrary to this “Dispute Resolution” section shall be considered improperly filed and void. Should you file a Claim contrary to this “Resolution of Disputes” section, we may recover attorneys’ fees and costs, provided that we have notified you in writing of the improperly filed Claim, and you have failed to promptly withdraw the Claim.

Exception – Intellectual Property and Small Claims Court Claims

Notwithstanding the parties’ decision to resolve all disputes through arbitration, either party may bring an action in state or federal court to protect its intellectual property rights (“intellectual property rights” means patents, copyrights, moral rights, trademarks, and trade secrets, but not privacy or publicity rights). Either party may also seek relief in a small claims court for disputes or claims within the scope of that court’s jurisdiction.

 

14. TERMINATION

The Terms of Use will remain in full force and effect as long as you continue to access or use the Services. You may terminate the Terms of Use at any time by discontinuing use of the Services. Your permission to use the Services automatically terminates if you violate these Terms of Use. DOTRX and/or Providers may terminate or suspend any of the rights granted by these Terms of Use and your access to and use of the Services with or without prior notice, for any reason, and at any time, including for violations of these Terms of Use. The following provisions survive the expiration or termination of these Terms of Use for any reason whatsoever: Disclaimer; Disclaimer of Warranties; Limitation of Liability; Indemnification; Governing Law, Dispute Resolution, Arbitration, Venue, Severability of Provisions; No Waiver; and Assignment. Subject to applicable law, DOTRX and Providers reserve the right to maintain, delete or destroy all communications and materials posted or uploaded to the Services pursuant to its internal record retention and/or content destruction policies. After such termination, DOTRX and Providers will have no further obligation to provide the Services, except to the extent an affiliated professional entity is obligated to provide you access to your health records or is required to provide you with continuing care under applicable legal, ethical and professional obligations to you. You agree that if your use of the Services is terminated pursuant to these Terms of Use, you will not attempt to use the Services in any way, and further agree that if you violate this restriction after such termination, you will indemnify and hold DOTRX and Providers harmless from any and all liability that they may incur therefore.

 

15. MISCELLANEOUS

Severability

If any provision of these Terms is held to be invalid, void or unenforceable, the remaining provisions shall nevertheless continue in full force and effect.

Force Majeure.

Under no circumstances will DOTRX or any DOTRX Party be liable for any delay or failure to perform due in whole or in part to any event of war, fire, earthquakes, flood, labor troubles, strike, riot, act of governmental authority, terrorism, regulations, unavoidable accidents, pandemics, acts of God, or other similar contingencies beyond the reasonable control of DOTRX.

Headings

Section titles in the Terms and Conditions are for convenience and do not define, limit, or extend any provision of the Terms and Conditions.

Notices

All notices required or permitted to be given under these Terms must be in writing. DOTRX may provide you notice by sending you an e-mail to the address on file with us, which you agree electronically satisfies any legal requirement that such notice be in writing. YOU BEAR THE SOLE RESPONSIBILITY OF ENSURING THAT YOUR E-MAIL ADDRESS ON FILE WITH DOTRX IS ACCURATE AND CURRENT, AND NOTICE TO YOU SHALL BE DEEMED EFFECTIVE UPON THE SENDING BY DOTRX OF AN EMAIL TO THAT ADDRESS.

No Third Party Beneficiaries

Except as set forth in these Terms, only you and DOTRX may enforce these Terms and the Agreement; no third party shall be entitled to enforce these Terms or the Agreement.

Survival

The provisions of these Terms and the Agreement which by their nature should survive the termination of these Terms shall survive such termination.

Waiver

No waiver of any provision of the Agreement by us shall be deemed a further or continuing waiver of such provision or any other provision, and our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing signed by an office of DOTRX with signatory authority in order to be effective.

 

Assignment

DOTRX may assign these Terms and the Agreement to any person or entity at any time, for any reason, with or without notice to you. You agree that your online account is non-transferable and all of your rights to your profile or contents within your account terminate upon your death.

Entire Agreement

Other. These Terms and Conditions, together with the Privacy Policy, Telehealth Consent Form and any specific guidelines or rules that are separately posted for particular services or offers in the Site, contains the entire agreement between you and DOTRX regarding the use of the Web Site. These Terms and Conditions operate to the fullest extent permissible by law. If any provision of this Agreement is held invalid, the remainder of this Agreement shall continue in full force and effect. The failure of DOTRX to exercise or enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision. No agency, partnership, joint venture or employment is created as a result of this Agreement and you may not make any representations or bind DOTRX in any manner.

Additional Information
California Notice to Consumers
Medical doctors are licensed and regulated by the Medical Board of California.

(800) 633-2322

www.mbc.ca.gov/

Complaints may be filed online at http://www.mbc.ca.gov/

Breeze/Complaints.aspx or submitted in hard copy form. A Consumer Complaint Form, including instructions for completing it, may be found at http://www.mbc.ca.gov/

Consumers/Complaints/

Submit_By_Mail.aspx. A hard copy Consumer Complaint Form should be submitted to:

Medical Board of California

Central Complaint Unit

2005 Evergreen Street, Suite 1200

Sacramento, CA 95815

The Central Complaint Unit of the Medical Board of California can be contacted by phone at 1-800-633-2322 or 916-263-2382.

Kansas
It is unlawful for any person who is not licensed under the Kansas Healing Arts Act to open or maintain an office for the practice of the healing arts in this State.

This office is maintained under the authority of a person who is licensed to practice the healing arts of Kansas.

Questions and concerns regarding this professional practice may be directed to:

Kansas State Board Of Healing Arts

800 SW Jackson, Lower Level-Suite A

Topeka, Kansas 66612

Phone: (785) 296-7413

Toll Free: 1(888) 886-7205

Fax: (785) 296-0852

Website: www.ksbha.org

Oregon
Complaints about physicians, as well as other licensees and registrants of the Oregon Medical Board, including physician assistants, acupuncturists, and surgical assistants may be reported for investigation to:

Oregon Medical Board

Investigations Manager

1500 SW 1st Ave. #620

Portland, OR 97201

P: (971) 673-2702

Toll Free: 1(877) 254-6263

https://www.oregon.gov/omb/investigations/pages/how-to-file-a-complaint.aspx

Texas
Complaints about physicians, as well as other licensees and registrants of the Texas Medical Board, including physician assistants, acupuncturists, and surgical assistants may be reported for investigation to:

Texas Medical Board

Attention: Investigators

333 Guadalupe, Tower 3, Suite 610

P.O Box 2018, MC-263

Austin, TX 78768-2018

Assistance in filing a complaint is available by calling 1-800-201-9353. For more information, visit www.tmb.state.tx.us

Las quejas sobre médicos, asi como sobre otros profesionales acreditados e inscritos del Consejo Médico de Tejas, incluyendo asistentes de médicos, practicantes de acupuntura y asistentes de cirugia, se pueden presentar en la siguiente dirección para ser investigadas:

Texas Medical Board Attention: Investigations 333 Guadalupe, Tower 3, Suite 610 P.O. Box 2018, MC-263 Austin, Texas 78768-2018

Florida
501.0575 Weight-Loss Consumer Bill of Rights

Located at: http://www.leg.state.fl.us/statutes/index.cfm?App_mode=Display_Statute&URL=0500-0599/0501/Sections/0501.0575.html

(1) The Weight-Loss Consumer Bill of Rights shall consist of the following provisions:

(A) WARNING: RAPID WEIGHT LOSS MAY CAUSE SERIOUS HEALTH PROBLEMS. RAPID WEIGHT LOSS IS WEIGHT LOSS OF MORE THAN 11/2 POUNDS TO 2 POUNDS PER WEEK OR WEIGHT LOSS OF MORE THAN 1 PERCENT OF BODY WEIGHT PER WEEK AFTER THE SECOND WEEK OF PARTICIPATION IN A WEIGHT-LOSS PROGRAM.

(B) CONSULT YOUR PERSONAL PHYSICIAN BEFORE STARTING ANY WEIGHT-LOSS PROGRAM.

(C) ONLY PERMANENT LIFESTYLE CHANGES, SUCH AS MAKING HEALTHFUL FOOD CHOICES AND INCREASING PHYSICAL ACTIVITY, PROMOTE LONG-TERM WEIGHT LOSS.

(D) QUALIFICATIONS OF THIS PROVIDER ARE AVAILABLE UPON REQUEST.

(E) YOU HAVE A RIGHT TO:

1. ASK QUESTIONS ABOUT THE POTENTIAL HEALTH RISKS OF THIS PROGRAM AND ITS NUTRITIONAL CONTENT, PSYCHOLOGICAL SUPPORT, AND EDUCATIONAL COMPONENTS.

2. RECEIVE AN ITEMIZED STATEMENT OF THE ACTUAL OR ESTIMATED PRICE OF THE WEIGHT-LOSS PROGRAM, INCLUDING EXTRA PRODUCTS, SERVICES, SUPPLEMENTS, EXAMINATIONS, AND LABORATORY TESTS.

3. KNOW THE ACTUAL OR ESTIMATED DURATION OF THE PROGRAM.

4. KNOW THE NAME, ADDRESS, AND QUALIFICATIONS OF THE DIETITIAN OR NUTRITIONIST WHO HAS REVIEWED AND APPROVED THE WEIGHT-LOSS PROGRAM ACCORDING TO s. 468.505(1)(j), FLORIDA STATUTES.

(2) The copies of the Weight-Loss Consumer Bill of Rights to be posted according to s. 501.0573(6) shall be printed in at least 24-point boldfaced type on one side of a sign. The palm-sized copies to be distributed according to s. 501.0573(5) shall be in boldfaced type and legible. Each weight-loss provider shall be responsible for producing and printing appropriate copies of the Weight-Loss Consumer Bill of Rights.